Shipping policy
Getting Your Gear to the Trailhead
Good news — if your order clears $75, shipping's on us. Consider it our way of saying pack more, worry less.
Order Processing We'll get your gear ready to roll within 3–5 business days of your order being placed. During peak seasons (you're not the only one who gets the itch to explore), things might take a little longer — we appreciate your patience.
Shipping & Delivery Once your order leaves our hands, expect delivery within 3–5 business days depending on where the trail ends for you. Exact timing may vary based on your location and the shipping method you chose at checkout.
Order Updates We'll send tracking info your way as soon as your package ships, so you can watch it make its way to you — almost as satisfying as watching the miles tick by on a long hike.
Secure Checkout Your payment info is locked down tight. All transactions are processed through a secure, encrypted checkout. No sketchy detours here.
Heads up — delivery times are estimates. Carrier delays, gnarly weather, or other factors beyond our control can occasionally throw things off course. We'll always do our best to keep you in the loop.