Refund policy

We've Got You Covered (Even If Your GPS Doesn't)

At Broken Compass Co., we stand behind our gear the same way you stand at a trailhead — committed, no turning back. If something's not right, we'll make it right.

We offer refunds for:

• Gear that took a wrong turn (a.k.a. we sent you the wrong item)
• Anything that showed up damaged or defective before the adventure even started

Just reach out within 30 days of your purchase date and we'll sort it out. Send us an email at Support@broken-compass.co with your order number and a quick rundown of the issue — no essay required.

A few things to keep in mind: This policy may get updated from time to time (we wander, it's kind of our thing). For the latest version, drop us a line at Support@broken-compass.co.

And hey — want your gear to last as many miles as you do? Follow the washing and care instructions that came with your order. Your future self, mid-expedition, will thank you.